about us

1st ISO Processing is a privately owned, independent full service processor. We are one of the few companies in our industry that provides in-house transaction processing resulting in the fastest possible transactions. 1st ISO Processing takes pride in our speed and uptime reliability.

Customer Service Hours:

Monday - Friday: 7am - 8pm CST
Saturday - Sunday: 8am - 4pm CST

Ph: 800.233.3776


Our Information Technology Team plays a major role in providing speed, efficiency and reliability of your processing. The team developed and supports the Morphis applications enabling your ability to monitor your terminals transactions. We understand the importance of keeping your systems running and available for your customers use. We have also developed the company wide Disaster Recovery Plan which protects your investment and helps maintain our track record of 99.99997% availability!

We have been testing our upgraded equipment to ensure we maintain yours and ours uptime.

Recently, as a measure of our organizational success, we have been recognized as building trust and confidence in our service delivery processes and controls by AICPA Service Organization Controls.


Our Information Technology Team will make sure you are in compliance with industry standards, including PCI PIN and PCI DSS.  They are constantly developing new strategies which use the most recent technologies.   

Your data is your data.  We have a separate team dedicated to data integrity.  Your locations are safe and secure.

Our Management Team

Our industry experienced team led by our Owner and President David Charles Sr is ready to serve you.  Our company started in the Satellite Programing business in the 80’s.  We migrated to the ATM Industry in the 90’s.  We have operated our own switch since 2002.  In 2014, our plan is to upgrade 1st Data’s processing center on to our service levels with robust enhancements.  We will ensure the integrity of your business is safe with us.

Our People

As with any successful, driven company, it takes team effort to pull things together. We love what we do and we're good at it. We are busy working around the clock to ensure the quality of our products and our services. The team's goal is for long-term relationships with our ISO’s/IAD’s. We are looking ahead to new technologies that will change the future of your investment and to help us serve your needs in a more efficient manner. Whether you have one location or one hundred, our team is more than happy to help you!

We are adding staff to service you.

Our Promise To You...

1st ISO Processing's commitment to quality, dedication and excellence in the ATM industry has led many of the largest, forward thinking companies to us for profitable solutions. We promise to make you more money and to continue to improve and innovate to maintain the highest service and profitability levels for our ISO/IAD partners.

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1st ISO Processing | 1740 Cofrin Drive | Green Bay, WI 54301 | 800.233.3776